It’s often a difficult journey for families and spouses when a loved one is assessed as needing secure dementia level care. Leticia and Richard share how they support families as they adjust to this new environment. They acknowledge that it can be a long and emotional process but emphasise that open communication with families is essential.

The change in routine and environment can be challenging for new residents, and there is always an adjustment period, but Rawhiti Estate places a strong focus on opportunities for fun and engagement, alongside providing excellent care and support.

The highly qualified staff in the secure memory loss unit will do their best to get to know the person and make them feel comfortable. They will learn about their background, and the life they had before coming to Rawhiti Estate, which helps shape the care experience and ensure it is meaningful, respectful, and comforting.

Family members soon realise that Rawhiti’s secure dementia care unit offers a warm, joyful and supportive environment, with kind and compassionate staff. This gives them peace of mind and confidence that they’ve made the right decision for their loved one.