Making the decision to move a loved one into aged care can feel overwhelming, particularly in the early stages when families may be unsure about care levels, processes, and what to expect. In this video, Richard and Leticia explain that the support process starts long before a loved one moves in.

This approach, referred to as the “transition process,” ensures that families have guidance throughout the journey.At Rawhiti Estate, the transition is a thoughtful, step-by-step experience, not just a simple sign-in. Families are encouraged to visit, ask any questions they may have, and discuss their concerns openly.

Richard and Leticia are available to provide personalised advice on care options and to help families understand the full range of choices. For those needing additional support, the team can connect them with a nurse practitioner for expert clinical guidance.

The team at Rawhiti Estate understands that moving into aged care is a journey, not a moment. From the first conversation to the day a loved one feels truly at home, Rawhiti offers families steady support, empathy, practical knowledge, and respect for the journey they’re on.